Technology Managed Services:
TechForce Technology offers professional and turn-key managed IT support solutions to businesses.
Reduce the reactive approach to maintaining your IT infrastructure and keep your network running at its optimal performance. Our managed service plans monitor your backups, assure your antivirus software is up to date, monitor and perform professional services on your workstations and servers, monitor batch processes and give you access to our Support Desk, all for a fixed monthly fee. Through our managed service programs, we offer IT support, manageability, reliability, Professional services and access to information systems experts. Some of our plans include vendor management services. We always recommend securing your data with disaster recovery and business continuity planning. Our newest offering which replicates Windows and VMware servers in the cloud, iCloud, is taking the SMB market by storm!
TechForce Technology’s network security and managed IT support plans for Small and Medium Businesses (SMBs) include:
- Reactive IT support (quick onsite repairs in Richardson or remote response to IT incidents that may occur) and professional support (preventive support performed remotely from our location to minimize customer down-time due to IT incidents in Dallas-Fort Worth). With professional support we optimize each computer to gain maximum performance and keep them running smoothly, patch and update software and operating systems, defragment hard drives, eliminate spyware, viruses or other malware found, etc.
- Install and configure a hardware firewall as your first physical layer of protection against hackers and other intruders who can destroy or erase your files or steal your identity.
- Installation and maintenance of centralized anti-virus software as the second layer of protection.
- Installation and maintenance of effective anti-malware software on each machine in the network.
- Establishment and maintenance of a reliable offsite backup system and routine to protect against catastrophic data loss. Otherwise known as a BDR server, TechForce Technology’s backup and disaster recovery servers provide enterprise class redundancy and the fastest return to operation (RTO) times in the industry.
- Fast handling of internet security issues, if they arise, and any changes that may be needed to further protect your infrastructure.
- Automation of all hard disk maintenance in Richardson.
- Routine manual inspections of all network security and maintenance systems to ensure their continued integrity.
Business benefits include:
- Professional IT network monitoring
- 24x7x365 NOC and IT Help Desk support
- Rapid resolution of IT network issues
- Single point of contact for all tech issues
- Reduced IT total cost of ownership (TCO)
- Reduced risk of downtime
- TechForce Technology ‘s managed IT service offering empowers you so you can focus on running your business
TechForce Technology eliminates the time you spend managing all of your technology providers
In addition to IT support, TechForce Technology provides turnkey infrastructure solutions such as structured network cabling and VoIP phone systems, eliminating the need for managing multiple technology vendors.
What are Managed Services
Managed services are the practice of outsourcing day-to-day management responsibilities and functions as a strategic method for improving operations and cutting expenses.
Benefits of TechForce Technology Managed Services
1. Reduce your IT labor costs
Hiring and training an IT staff can be very expensive. Our managed services allow you to focus your human resources where you need them most.
2. Efficiency and Competiveness
Organizations that try to do all IT Services in-house can have much higher research, development and implementation time, all of which increase costs and are ultimately passed on to customers.
3. Quickly Implement New Technology
TechForce Technology has the resources to start new projects right away. Handling the same project in-house might involve weeks or months to hire the right staff. We can bring our years of experience to you, right from the beginning of your project, saving you time and money.
4. Stay Focused on Your Core Business
Most businesses have limited resources, and every manager has limited time. TechForce Technology can help you stay focused on your core business and not be distracted by IT decisions.
5. Reduce Risk
Every business investment carries a certain amount of risk. Markets, competition, government regulations, financial conditions and technologies all change very quickly. TechForce Technologies assumes and manages much of the risk for you, with specific industry knowledge, especially security and compliance issues.
6. Level the Playing Field
Most small and medium sized businesses cannot afford to match the in-house support services that larger companies maintain. TechForce Technologies can help small and medium sized businesses by giving them access to the same technologies and expertise that larger companies enjoy. Our managed cost structure and economy of scale can give your company a competitive advantage.
Managed Services We Offer
- Annual Hardware Maintenance
- Asset Management
- Cabling Infrastructure
- Central Receiving & Distribution Operations
- Desktop Support